Our Insurance Claims Automation solution is designed to streamline and automate the process of handling insurance claims for Automotive Shops. This solution simplifies the process from the initial intake of a damaged vehicle to the final settlement with the insurance company. Here is a breakdown of the workflow process:
Intake
Collect Required Documentation: Gather essential documents such as the repair estimate, vehicle registration, and Direction to Pay (DTP) form.
![](https://savvysource.net/wp-content/uploads/2023/06/Intake-Form-Ipad.png)
![](https://savvysource.net/wp-content/uploads/2024/05/DTP-Form-Ipad.png)
Take Initial Pictures: Capture photographs of the damaged vehicle to document its condition before repairs.
![](https://savvysource.net/wp-content/uploads/2023/06/initial-ipad-tesla.png)
Send the Direction to Pay form to the insurance adjuster electronically, facilitating seamless communication and authorization for repairs.
![](https://savvysource.net/wp-content/uploads/2023/06/iphone-dtp-email.png)
Teardown and Documentation
Document and Take Pictures of the teardown process, documenting any additional damage discovered during the inspection. Take photographs for reference.
![](https://savvysource.net/wp-content/uploads/2023/06/pics-ipad.png)
Parts Management and Supplements
Manage Ordering Parts: Coordinate with suppliers to order necessary replacement parts for the repair process. Scan Parts invoices to the job file.
Create Supplements: If additional damage or repairs are identified during the teardown, create supplemental estimates and communicate them to the insurance adjuster for approval. Add documents to job file.
![](https://savvysource.net/wp-content/uploads/2023/06/upload-receipts-supplement.png)
Repair Process Management
Oversee the repair process: Coordinate with technicians and monitor the progress of the repairs to ensure they are performed efficiently and to avoid bottlenecks.
![](https://savvysource.net/wp-content/uploads/2023/06/phone-workflow-process.png)
Final Assembly Preparation
Prepare the Car for Final Assembly: Ensure that all repairs have been completed and the vehicle is ready for final assembly, including any necessary painting and refinishing.
![](https://savvysource.net/wp-content/uploads/2023/06/iphone-final-assemplty-b.png)
Customer Pickup and Settlement
Manage Customer Pickup: Coordinate with the customer to schedule a convenient time for vehicle pickup.
Collect Payment and Signatures: Collect payment from the insurance company or the customer, as applicable. Obtain necessary signatures to confirm completion of repairs.
![](https://savvysource.net/wp-content/uploads/2023/06/ipad-customer-pickup.png)
Final Supplement and Settlement
Receive Final Supplement: If any additional repairs or expenses arise during the final assembly or customer pickup, create a final supplement and communicate it to the insurance adjuster for reimbursement.
Collect Payment from Insurance: Finalize the settlement process by receiving payment from the insurance company for the completed repairs.
![](https://savvysource.net/wp-content/uploads/2023/06/laptop-final-supplement.png)
The Auto Body Insurance Claim Process solution ensures a seamless workflow, providing efficient document storage and easy retrieval for quick reference throughout the entire process.